Associate Cloud Engineer
Full time @CAPTIVE HIRING in Cloud & DevOps Email JobJob Detail
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Experience 0 - 1 years
Job Description
About Company : Anthology Company is a pioneering force in the education technology sector. Known for its innovative solutions and commitment to advancing learning, Anthology offers a wide range of digital tools and services tailored to the needs of educational institutions.
The Opportunity:
Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
Primary responsibilities will include:
- Being an active part of the cloud services team
- Installing and managing central computing systems and servers and their associated operating systems
- Monitoring operations of central computing resources for performance optimization
- Making recommendations for upgrading hardware and software resources
- Providing consulting to applications and database personnel relative to hardware and operating system environments
- Providing documentation to guide operations personnel in the day-to-day functions associated with hardware and operating systems environments
- Collaborating with the clients and/or other members of the team
The Candidate:
Required skills/qualifications:
- 0-1 years of relevant experience in Systems Management/Application Support/Infrastructure Monitoring and Management/CRM product support
- Good Windows troubleshooting skills
- Basic knowledge of Cloud (Azure/AWS)
- Familiar with installation/administration of IIS 6.0/7.0
- Familiar with DNS concepts
- Familiar with networking – TCP/IP
Preferred skills/qualifications:
- Team player with attitude to learn
- Optimistic
- High integrity and accountability
- Strong oral and written communication skills
- Prior experience in a customer service environment
- Ability to handle critical issues in a large-scale enterprise environment and determine the best course of action for escalations
- Organized to plan work and follow a plan accurately
- Ability to gain expertise in diverse technology areas