Associate Graduate

Full time @CAPTIVE HIRING in Other
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Job Detail

  • Job ID 24110
  • Experience 0 - 1 years
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Job Description

About the Company: NTT is a leading global IT solutions and services organization that brings together people, data, and things to create a better and more sustainable future.

Working at NTT

The Graduate works under the guidance of more senior professional colleagues. The primary responsibility of the Graduate is to assist with tasks relevant to the  specific area or function.

Key roles and responsibilities:

  • Gain knowledge and experience in area of specialisation or function
  • Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function
  • Provide general administrative to the specific area or function
  • Coordinate meetings, logistics, filing and record keeping
  • Assist with the preparation and distribution of reports and review system data for accuracy
  • Identify errors or discrepancies they will investigate and correct or escalate them for resolution
  • Provide support to clients in low complexity matters and maintain a log and/or list of all the queries

Knowledge, skills and attributes

  • Attention to detail
  • Good verbal and written communication skills
  • Professional attitude and appearance
  • Ability to prioritise tasks and multitask
  • Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions
  • Ability to deliver a quality service through their support offering
  • Passion for continuous improvement
  • Self-motivated and a passion to learn
  • Ability to work in a team-orientated, collaborative environment
  • Good planning, organizing and time management skills
  • Analytical mind with an inclination for identifying issues and/or defects
  • Knowledge and interest in the specific area or function
  • Knowledge of tools and methodologies associated with the specific area or function
  • Ability to apply theoretical knowledge in a practical manner

Academic qualifications and certifications:

  • Diploma or Bachelor’s degree
  • Relevant certification

Experience required:

  • Relevant working experience is desirable but not essential
  • Some experience dealing with internal and external stakeholders

What will make you a good fit for the role?

Soft skills
Ability to work in a dynamic environment and come up with solutions to meet project needs Good written and verbal communication skills Good analytical and documentation skills Good attention to detail skills.

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