- Full time
- Ahmedabad, Gujarat, India
- posted 3 months ago
- Posted : August 26, 2023 -Accepting applications
- Salary: ₹1,200,000.00 - ₹1,500,000.00 / Yearly
Experience 8 - 10 years
About Company: The company is headquartered in USA, operates globally, and specializes in providing innovative web-based software solutions for the insurance industry The suite offers a comprehensive set of tools to create a Paperless Insurance Environment and is designed to automate processes and business operations while being customization to each customer’s unique workflow.With a team of over 300 engineers located in multiple locations worldwide, the company has established itself as a pioneer in the development and sale of these software solutions.
Roles & Responsibilities –
- Manage and lead a team of underwriting assistants and support staff, providing guidance, training,
and performance evaluations.
- Proficient in terms of building process maps and SOPs. Regularly updating the SOPs as and when
- Action oriented – Taking on new opportunities and tough challenges with a sense of urgency, high
energy, and enthusiasm.
- Problem Solver – Innovative and nimble in identifying, analysing and proactively addressing issues
that may become a barrier.
- Cultivates innovation – Creating new and better ways for the organization to be successful.
- Creating and presenting process improvement reports, weekly status reports and monthly business
- Able to derive and maintain various performance matrices that depicts the overall health of the
process and team.
- Ensure compliance with established policies, procedures, and regulatory requirements.
- Monitor key performance indicators (KPIs) to assess team and individual performance, identify areas
for improvement, and implement appropriate action plans.
- Collaborate with cross-functional teams, including IT, HR, and Quality Assurance, to streamline
processes and enhance overall business performance.
- Conduct regular performance reviews, coaching sessions, and team meetings to foster a positive
work environment and promote professional development.
- Act as a point of contact for escalations, resolving issues and addressing client concerns in a timely
and satisfactory manner.
- Stay updated on industry trends, best practices, and emerging technologies to drive innovation and
maintain a competitive edge.
- Prepare reports and present findings to senior management, providing insights and
recommendations for process enhancements and operational excellence.
- Foster a culture of continuous improvement and quality excellence through ongoing training,
knowledge sharing, and process documentation.
Note: We appreciate every application, however, due to a high volume of applicants, only shortlisted candidates will be contacted.