Experience 1 - 4 years
About Company: Established in 2008, provide customer-centric outsourcing solutions to global companies. It’s an ISO Certified company. Delivering service in “ Travels & Tourism, Information Technology solutions, Customer service, Sales, Market research”. They have global presence across Europe.
- Hardware knowledge
- Provide technical support for both hardware and software issues
- Skills and experience in trouble shooting
- Install and test computer-related equipment
- Modem/Firewall Configuration
- Good Operating system knowledge is a must
- Microsoft Windows
- Active Directory
- Linux (Ubuntu and CentOS)
- Shell scripting
- Create and verify backups of data.
- Upgrade systems and processes as required for enhanced functionality and security issue resolution.
- Administrate infrastructure, including firewalls, malware protection software and other processes.
- Antivirus installation and maintenance.
- Troubleshoot Laptops.