Job Detail
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Experience 2 - 5 years
Job Description
About Company : The company is headquartered in USA, operates globally, and specializes in providing innovative web-based software solutions for the insurance industry The suite offers a comprehensive set of tools to create a Paperless Insurance Environment and is designed to automate processes and business operations while being customizable to each customer’s unique workflow.With a team of over 300 engineers located in multiple locations worldwide, the company has established itself as a pioneer in the development and sale of these software solutions.
Responsibilities:
The Main Functional Requirements are as follows:
- Analyze functional and technical specifications of the product and understand their documentation requirements.
- Research, design, illustrate, write, revise, and edit high-quality and user-friendly documentation, interactive manuals for end users to teach them how to use the product of the company, The and elaborative release notes of the product.
- Design and develop PDF-based documents, Online Help, Knowledge Base, and Frequently Asked Questions for internal and external audiences of the company.
- Understand the project requirements, translate them to technical specifications, and define them for development and implementation teams.
- Write optimized website content, and forum posts to promote the software product of the company and strengthen customer relationships of the company.
- Creation of monthly reports based on Redmine data for Sr. Management.
- Creation of MOM for the internal meetings held on a weekly and monthly basis.
- Understanding the requirements and transforming them into detailed documents and reports as per the instructions of Sr. Management.
- Should have Hands-on experience in Visio, Excel-based reports, documentation skills on BRDs, FRS, User Manuals, Release Notes, and creation of PPTs for Management perusal.
Required skills
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