Trainee Engineer

Full time @CAPTIVE HIRING in Other Email Job

Job Detail

  • Experience 0 - 0.6 years

Job Description

About the Company: NTT, also known as Nippon Telegraph and Telephone Corporation, is a Japanese telecommunications company with a history dating back to the late 1800s. Today, it is one of the largest telecommunications companies in the world, offering a wide range of services including mobile and fixed-line telecommunications, internet services, and data center services.

Key roles and responsibilities:

  • Gain knowledge and experience in area of specialisation or function
  • Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function
  • Provide general administrative to the specific area or function
  • Coordinate meetings, logistics, filing and record keeping
  • Assist with the preparation and distribution of reports and review system data for accuracy
  • Identify errors or discrepancies they will investigate and correct or escalate them for resolution
  • Provide support to clients in low complexity matters and maintain a log and/or list of all the queries

Knowledge, skills and attributes

  • Attention to detail
  • Good verbal and written communication skills
  • Professional attitude and appearance
  • Ability to prioritise tasks and multitask
  • Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions
  • Ability to deliver a quality service through their support offering
  • Passion for continuous improvement
  • Self-motivated and a passion to learn
  • Ability to work in a team-orientated, collaborative environment
  • Good planning, organizing and time management skills
  • Analytical mind with an inclination for identifying issues and/or defects
  • Knowledge and interest in the specific area or function
  • Knowledge of tools and methodologies associated with the specific area or function
  • Ability to apply theoretical knowledge in a practical manner

Academic qualifications and certifications:

  • Diploma or Bachelor’s degree
  • Relevant certification

Experience required:

  • Relevant working experience is desirable but not essential
  • Some experience dealing with internal and external stakeholders

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