Trainee Engineer
Full time @CAPTIVE HIRING in Other Email JobJob Detail
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Experience 0 - 0.6 years
Job Description
About the Company: NTT, also known as Nippon Telegraph and Telephone Corporation, is a Japanese telecommunications company with a history dating back to the late 1800s. Today, it is one of the largest telecommunications companies in the world, offering a wide range of services including mobile and fixed-line telecommunications, internet services, and data center services.
Key roles and responsibilities:
- Gain knowledge and experience in area of specialisation or function
- Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function
- Provide general administrative to the specific area or function
- Coordinate meetings, logistics, filing and record keeping
- Assist with the preparation and distribution of reports and review system data for accuracy
- Identify errors or discrepancies they will investigate and correct or escalate them for resolution
- Provide support to clients in low complexity matters and maintain a log and/or list of all the queries
Knowledge, skills and attributes
- Attention to detail
- Good verbal and written communication skills
- Professional attitude and appearance
- Ability to prioritise tasks and multitask
- Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions
- Ability to deliver a quality service through their support offering
- Passion for continuous improvement
- Self-motivated and a passion to learn
- Ability to work in a team-orientated, collaborative environment
- Good planning, organizing and time management skills
- Analytical mind with an inclination for identifying issues and/or defects
- Knowledge and interest in the specific area or function
- Knowledge of tools and methodologies associated with the specific area or function
- Ability to apply theoretical knowledge in a practical manner
Academic qualifications and certifications:
- Diploma or Bachelor’s degree
- Relevant certification
Experience required:
- Relevant working experience is desirable but not essential
- Some experience dealing with internal and external stakeholders
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