SINCLUS is a Recruitment / Staffing Company specialized in sourcing of engineering professionals for Global Organizations in the Oil and Gas / Infrastructure Sectors.

Job Title : Employee Relations Officer

Location: Mumbai

Industry : Staffing & Recruitment Agency

Job Summary

The Employee Relations Officer is responsible for fostering a positive work environment by managing employee relations issues, ensuring compliance with labor laws, and promoting effective communication between employees and management. This role plays a key part in maintaining workplace harmony, addressing grievances, and supporting organizational policies and culture.

Key Responsibilities

• Act as the primary point of contact for employee relations matters, including grievances, conflicts, and disciplinary issues
• Address the employee grievances within time frame in co-ordination with the respective officers and managers
• Provide guidance to managers and employees on HR policies, procedures, and labor laws
• Support conflict resolution through mediation and problem-solving strategies
• Ensure compliance with local labor laws and company policies
• Maintain accurate records of employee relations cases and documentation
• Assist in developing and implementing employee engagement initiatives
• Conduct exit interviews and analyze feedback to improve retention strategies
• Support performance management processes and disciplinary actions
• Collaborate with HR and leadership to promote a positive workplace culture
• Develop trust and strong relation between employee and employer

Qualifications & Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 10–15 years of experience in employee relations or HR roles
• Knowledge of labor laws and employment regulations
• Excellent interpersonal and communication skills
• Ability to handle sensitive information with confidentiality and professionalism
• Strong problem-solving and conflict resolution abilities
• Proficiency in HR systems and Microsoft Office

Key Skills & Competencies

• Conflict resolution and negotiation
• Emotional intelligence and empathy
• Strong analytical and decision-making skills
• Attention to detail
• Organizational and time management skills
• Ability to work independently and collaboratively

Reporting To:

HR Manager / Head of Human Resources

Work Environment

Office-based with regular interaction with employees across departments. May require handling sensitive and high-pressure situations.

Salary:

As per industry standards / Based on experience.

How to Apply:

📩If your profile matches to the required skills and are willing to work with Sinclus, send your updated CV with date of availability to

📝SUBJECT LINE: Employee Relations Officer

📌 Only shortlisted candidates will be contacted.

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Website:www.sinclus.com

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