About Company: The company is headquartered in USA, operates globally, and specializes in providing innovative web-based software solutions for the insurance industry The suite offers a comprehensive set of tools to create a Paperless Insurance Environment and is designed to automate processes and business operations while being customizable to each customer's unique workflow.With a team of over 300 engineers located in multiple locations worldwide, the company has established itself as a pioneer in the development and sale of these software solutions.
Roles & Responsibilities:
- Creating and delivering training sessions on new and existing products
- Create training materials, training programs, including manuals, e-learning modules, and video tutorials
- Conduct live training sessions, both in-person and online, webinars, seminars.
- Create and maintain release documentation, including release notes, tutorials, and videos.
- Evaluating the effectiveness of training programs and making improvements where necessary
- Collaborate with product managers to stay updated on new features and updates
- Maintaining up-to-date knowledge of industry developments, market trends and product features
- Develops product knowledge and expertise for customers
- Assesses training needs and implements training programs accordingly
- Measures the effectiveness of training programs
- Provides feedback to management on training outcomes
- Keeps abreast of new product developments and updates training programs accordingly
Note: We appreciate every application, however, due to a high volume of applicants, only shortlisted candidates will be contacted.