About Company: Founded in 2005 and based in Ahmedabad, the company specializes in Financial technology, with a mission to deliver technology-driven financial innovations and solutions. It is supported by a team of over 350 IT engineers.

Responsibilities: A Tech Support Executive is a professional who provides technical assistance to customers experiencing issues with software, Platforms, or other technical products. Their primary responsibility is troubleshooting and resolving technical issues that customers may face.

Skill

1. My SQL Database
2. Core Java
3. Linux, Database
4. Add On: Basic Knowledge About Spring MVC Or Spring Boot.

Key responsibilities of a Tech Support Executive include:

1. Providing technical support via phone, email, or chat.
2. Troubleshooting technical issues related to software and the platform.
3. Documenting customer issues and solutions in a ticketing system.
4. Collaborating with other technical support teams to resolve complex issues.
5. Conducting research and identifying solutions to new technical problems.
6. Maintaining and updating the technical knowledge base and documentation.
7. Escalating issues to higher-level support teams when necessary.
8. Providing excellent customer service to ensure customer satisfaction.

Note: We appreciate every application; however, due to a high volume of applicants, only shortlisted candidates will be contacted.