Job Overview

We are seeking a proactive and experienced Quality Analyst Lead – WordPress to oversee and strengthen quality assurance processes across web development projects. The ideal candidate will have hands-on experience leading QA teams, conducting detailed manual testing, improving QA processes, and leveraging automation and AI-driven testing tools. This role requires strong leadership, attention to detail, and the ability to manage high-volume, fast-turnaround projects without compromising quality.

Key Responsibilities

• Lead and manage QA operations across WordPress, Shopify, BigCommerce, and GoHighLevel CRM projects

• Perform manual testing for website builds, custom functionalities, eCommerce flows, and integrations

• Create and maintain test plans, test cases, and QA documentation

• Conduct functional, UI/UX, responsive, and cross-browser testing

• Oversee quality checks for migrations, updates, validations, and website audits

• Develop scalable QA processes and SOPs

• Identify automation opportunities using Playwright, Selenium, or Katalon

• Utilize AI-powered tools such as Percy and Applitools

• Track and manage defects using JIRA, ClickUp, Trello, or TestRail

• Mentor junior QA team members and promote a quality-first culture

Must-Have Qualifications

• 5+ years of web-based QA experience (WordPress, Shopify, BigCommerce)

• Experience testing WordPress sites with ACF, Elementor/WPBakery, custom themes, plugins

• Strong understanding of Shopify store backend workflows

• Hands-on experience with website audits and responsive testing

• Proven leadership experience managing QA teams

• Ability to handle quick turnaround projects

• Excellent communication skills

• Familiarity with GoHighLevel CRM testing is a plus

Preferred Skills & Tools

• Experience with AI-driven testing tools like Percy, Applitools, Testim.io

• Automation knowledge using Playwright, Katalon, Cypress, or Selenium

• Basic scripting ability (JavaScript, Python, or Java)

• Experience with performance testing tools like JMeter or Lighthouse

• Familiarity with Git and CI/CD QA workflows

Note - Work from Office / 3 Months onsite than remote