Sales Executive

The Company is a leading financial services group in India with 30+ years of industry experience. It specializes in debt advisory, capital markets, wealth management, and investment solutions, serving corporates, institutions, and individual clients across domestic and global markets.

Key Responsibilities

• Handle inbound and outbound customer queries via phone, email, or chat
• Resolve customer complaints in a timely and professional manner
• Provide accurate information about products, services, and policies
• Maintain records of customer interactions and transactions
• Escalate complex issues to the relevant teams when necessary
• Follow up with customers to ensure resolution and satisfaction
• Meet individual and team performance targets
• Excellent communication skills (verbal and written)
• Strong problem-solving and interpersonal skills
• Basic computer knowledge (MS Office, CRM tools preferred)
• Ability to handle pressure and manage multiple tasks
• Customer-first mindset with a positive attitude

Note: Due to a high volume of applications, only shortlisted and relevant candidates will be contacted.