Salesforce FSC Developer

About the Company

A global technology and consulting organization specializing in digital transformation, Salesforce, cloud, AI, cybersecurity, data & analytics, and enterprise solutions. The organization serves clients across BFSI, retail, government, and other industries, delivering scalable technology solutions and supporting complex digital transformation initiatives.

Roles & Responsibilities

• Develop, configure, and support solutions across Salesforce Financial Services Cloud (FSC), Sales Cloud, and Service Cloud.
• Configure FSC data models, relationship groups, householding, customer profiles, interaction records, and Customer 360 capabilities.
• Develop and maintain Apex classes, triggers, LWC, SOQL/SOSL, Salesforce Flows, and reusable platform components.
• Support customer onboarding, KYC, lead/opportunity management, case management, servicing, and relationship management processes.
• Integrate Salesforce with enterprise applications using REST/SOAP APIs, middleware, and MuleSoft where applicable.
• Implement Salesforce security using profiles, roles, permission sets, sharing rules, and field-level security.
• Support data migration, data quality, duplicate management, validation, and reporting requirements.
• Troubleshoot defects, support testing, and help resolve production issues.
• Participate in solution design, code reviews, Agile ceremonies, release readiness, and deployment activities.
• Collaborate with Business Analysts, Product Owners, Architects, QA, DevOps, and business stakeholders.

Key Skills

• Salesforce Financial Services Cloud (FSC)
• Sales Cloud & Service Cloud
• Apex, LWC, SOQL, SOSL
• Salesforce Flow & Platform Configuration
• FSC Data Model, Customer 360, Relationship Groups & Householding
• REST/SOAP APIs & Salesforce Integrations
• MuleSoft – Preferred
• Salesforce Security & Access Controls
• Data Migration & Data Management
• Git, CI/CD & Salesforce Deployment
• Banking / Financial Services / CRM domain experience
• Customer onboarding, KYC, sales pipeline, and case management experience
• Salesforce Platform Developer I / FSC certification - Preferred