Company Description

CloudLeap is redefining the future of logistics with Piyovi, its innovative SaaS platform that automates shipping processes. Piyovi seamlessly integrates with ERP, WMS, or TMS systems to deliver efficiency and complete automation in logistics operations. With features like multi-carrier rating, shipment tracking with Proof of Delivery (POD), and invoice auditing, CloudLeap enables businesses to optimize costs and streamline shipping workflows. The company's mission is to provide scalable and strategic solutions that enhance visibility and efficiency throughout the transportation lifecycle.

Role Description

We are looking for an experienced HR professional with 7–10 years of progressive experience in Human Resources to manage and support end-to-end HR functions. The role requires expertise in employee lifecycle management, HR operations, performance management, employee engagement, compliance, HR policies, and organizational development.

· Manage the entire employee lifecycle including onboarding, confirmation, transfers, promotions, and exit processes.

· Ensure smooth HR operations, documentation, and employee records management.

· Maintain HR databases, employee files, and HRIS systems with accuracy.

· Develop and improve HR processes to enhance efficiency.

2. Employee Relations & Engagement

· Act as a point of contact for employee queries and concerns.

· Foster a positive and inclusive workplace culture.

· Plan and execute employee engagement initiatives, events, and wellness activities.

· Handle employee grievances and conflict resolution in a professional manner.

3. Performance Management

· Implement and manage performance appraisal processes.

· Support managers in setting KPIs, conducting reviews, and performance improvement plans (PIPs).

· Monitor employee performance trends and provide insights into leadership.

4. HR Policies & Compliance

· Develop, review, and implement HR policies and procedures aligned with company objectives.

· Ensure compliance with labor laws, statutory regulations, and company policies.

· Handle HR audits, documentation, and regulatory reporting.

5. Compensation & Benefits

· Manage salary benchmarking, compensation structure, and benefits administration.

· Support payroll coordination with finance teams.

· Assist in designing and implementing employee benefits programs.

6. Learning & Development

· Identify training needs and coordinate employee training and development programs.

· Support leadership development and skill enhancement initiatives.

· Track training effectiveness and maintain training records.

7. Organizational Development

· Contribute to workforce planning and organizational structuring.

· Support leadership in implementing HR strategies that align with business goals.

· Participate in change management initiatives.

8. Recruitment Support (Limited Scope)

· Oversee recruitment strategy and support hiring managers when needed.

· Ensure recruitment processes follow company standards and timelines.

Required Skills & Competencies

· Strong knowledge of HR operations and employee lifecycle management

· Expertise in employee relations and conflict resolution

· Understanding of labor laws and statutory compliance

· Experience with performance management systems

· Strong communication and interpersonal skills

· Ability to maintain confidentiality and professionalism

· Experience with HRIS and HR analytics

Qualifications

· Bachelor’s or Master’s Degree in Human Resources, Business Administration, or related field

· 7–10 years of HR experience in a generalist or HRBP role

· Experience handling multiple HR functions in a corporate environment