Role & responsibilities
Job Description Service Engineer Trainee
Position: Service Engineer Trainee
Department: Service
Location: PAN India opening
Reports To: Service Manager / Senior Service Engineer
Role Overview:
We are seeking a motivated and enthusiastic Service Engineer Trainee to join our team. The candidate will undergo training and support the service department in installation, maintenance, troubleshooting, and customer support for equipment/machinery. This role is designed to develop technical expertise and customer service skills for a successful career as a Service Engineer.
Key Responsibilities:
- Assist in the installation, testing, and commissioning of equipment/machinery at client sites.
- Provide support in preventive and corrective maintenance of machines.
- Troubleshoot technical issues under the guidance of senior engineers.
- Prepare and maintain accurate service reports and documentation.
- Ensure compliance with safety guidelines and company protocols.
- Coordinate with the service team for spare parts planning and service schedules.
- Deliver excellent customer support and service satisfaction.
- Learn and adapt to new technologies, tools, and processes.
Key Skills & Competencies:
- Basic knowledge of mechanical, electrical, or electronics systems.
- Understanding of troubleshooting and diagnostic techniques.
- Proficiency in MS Office, technical documentation, and reporting.
- Strong problem-solving and analytical skills.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Willingness to travel and work at client sites.
- Quick learner with a positive, customer-centric approach.
Qualifications:
- Diploma / B.Tech / B.E. in Mechanical / Electronics / Instrumentation / Mechatronics / related field.
- Freshers or candidates with internship experience are encouraged to apply.