About Company - The organization is a global, product-based multinational company with established development centers, focused on building and scaling enterprise digital platforms. It offers a collaborative engineering environment where teams work on high-impact products and solutions that drive customer experience, operational excellence, and business growth for global clients.

Roles & Responsibilities -

• Strong experience with:

o Zendesk Support

o Zendesk Help Center (Guide)

o Zendesk Explore (Reporting)

o Zendesk App Framework (ZAF)

• Hands-on experience with:

o JavaScript

o HTML / CSS

o REST APIs

• Experience with:

o Zapier / Webhooks / Middleware (good to have)

o CRM or ticketing system integrations

• Excellent problem-solving and debugging skills

• Strong communication and documentation skills

• Ability to work independently and manage tasks end-to-end

Note: We appreciate every application, however, due to a high volume of applicants, only shortlisted candidates will be contacted.