About Company: Our client is a globally recognized company headquartered in the UK, with offices in India and over 200 employees across multiple locations worldwide.The company specializes in delivering a wide range of services, including: Software Performance Improvement,Bespoke Application Development,Architecture Solutions, And many more cutting-edge IT services.
Roles & Responsibilities:
1. Payroll Processing:
• Handle end-to-end UK payroll processing for multiple clients.
• Ensure accuracy in processing payroll data, including overtime, bonuses, and deductions.
2. Compliance:
• Stay updated with UK payroll legislation and ensure compliance with relevant regulations.
• Address any payroll-related compliance issues and implement necessary changes.
3. Client Communication:
• Interact with clients to gather payroll-related information and address queries.
• Provide live support through various channels (chat, phone, email) to resolve client issues promptly.
4. Data Management:
• Maintain accurate and up-to-date employee records and payroll data.
• Conduct regular audits to ensure data integrity.
5. Reports and Analysis:
• Generate payroll reports for management and clients as required.
• Analyze payroll data to identify trends and discrepancies.
6. Problem Resolution:
• Investigate and resolve payroll discrepancies and issues in a timely manner.
• Collaborate with internal teams to address any payroll-related challenges.
7. Live Support:
• Provide real-time assistance to clients through live support channels.
• Ensure client satisfaction by addressing queries and concerns promptly.
Note: We appreciate every application, however, due to a high volume of applicants, only shortlisted candidates will be contacted.